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$25 off for the second repair of large household appliances.
Does not apply to payment for diagnostic
A malfunctioning freezer in a Portola Valley home is a high-stakes emergency that threatens expensive food inventories and delicate frozen goods. Whether it is a failed defrost system, a struggling compressor, or an integrated ice maker malfunction, professional intervention is required to prevent total loss. Appliance ProCare provides specialized, on-site freezer repair. Our certified technicians are experts in luxury cooling systems, ensuring your freezer is restored to its precise factory settings with the technical authority and white-glove care expected in the Bay Area’s premier estates.

No matter the appliance, if it’s not working right — we’ll make it work again. We know what to do.
Troubleshooting refrigerant leaks, failed evaporator fans, and weakened compressors to restore sub-zero temperatures.
Repairing failed defrost heaters, bimetal thermostats, and clogged drain lines to eliminate ice buildup.
Identifying and replacing worn fan motors or resolving vibration issues in high-efficiency cooling loops.
Fixing integrated ice production units, faulty water valves, and clearing mineral obstructions in filtration lines.
We appreciate our clients and carefully treat the large household appliances we repair
Repair staff with many years of experience
In working with all popular brands of large household appliances
Only certified OEM parts
Special discounts on appliance repairs for seniors
Free diagnostics with repair
A free on-site visit if the estimate is approved
$25 discount for the second request
Warranty up to 3 months
When your freezer fails, it becomes a race against time to save your frozen inventory. In Portola Valley, where homes often feature high-capacity and fully integrated freezing systems, a general repair approach is not sufficient. Appliance ProCare provides a rapid, professional, and fully on-site solution. We dispatch certified technicians directly to your home to restore your freezer’s temperature stability without compromising the integrity of your custom kitchen.
Appliance ProCare provides brand-specific freezer repair for premium and luxury appliances commonly found in Portola Valley residences. We use only certified OEM parts to protect performance, safety, and long-term reliability.
Sub-Zero Freezer Repair
We specialize in Sub-Zero freezer columns, drawers, and integrated units. Our technicians resolve dual sealed-system failures, “Vacuum Condenser” alerts, defrost system malfunctions, and compressor inefficiencies. All work is performed with careful attention to built-in installations and temperature precision.
Thermador Freedom® Freezer Column Repair
Thermador freezer columns require precise sensor calibration and controlled airflow management. We service panel-ready and fully integrated units using professional slide-out procedures that protect cabinetry, flooring, and surrounding finishes.
Viking Professional Freezer Service
Viking freezers use high-output compressors and commercial-style cooling logic. We repair defrost failures, electronic control board issues, and ice system malfunctions while restoring the durability Viking owners expect.
Miele & Bosch Freezer Repair
Our technicians understand the precision of German cooling systems. We service Miele MasterCool™ and Bosch dual-evaporator freezers, addressing electronic control faults, sensor errors, and low-noise fan motor failures without affecting efficiency.
High-end freezers operate on fundamentally different engineering principles than standard residential units. They use variable-speed compressors, independent cooling circuits, and advanced electronic controls. An incorrect repair attempt by a generalist can lead to calibration errors, electronic mismatch, or damage to integrated components. Brand-specific diagnostics and OEM parts are essential to preserve both performance and longevity.
We do not rely on guesswork. Every freezer repair in Portola Valley begins with a detailed technical diagnosis to determine why the unit deviated from factory specifications.
Electronic Control and Sensor Issues
Modern freezers depend on highly sensitive thermistors and main control boards. If your unit is unstable, displays error codes, or fails to maintain temperature, the issue often lies in the electronic control system. We test and repair these components using brand-specific diagnostic tools.
No-Frost System Malfunctions
Ice buildup prevents proper airflow and leads to total cooling failure. We identify whether the issue is caused by a failed defrost heater, faulty bimetal thermostat, or blocked drain line, and restore proper frost-free operation.
In Portola Valley, freezers are frequently flush-mounted and integrated into custom cabinetry. Removing an 800-pound built-in unit requires specialized zero-clearance procedures. Appliance ProCare technicians use professional floor protection, controlled extraction techniques, and careful reinstallation to ensure your kitchen remains undamaged throughout the repair process.
Our service process is built on transparency and technical accuracy:
• On-site professional diagnosis
• Fixed $90 Service Call Fee
• The fee is fully credited toward the repair if approved
• Clear, upfront estimate before any work begins
No hidden costs. No unnecessary replacements.
• Local expertise in luxury homes across Portola Valley and the Bay Area
• Certified OEM parts only
• Specialized training in high-end refrigeration and integrated systems
• Transparent pricing with a $90 credited service call
• Up to 3-month warranty on parts and labor
• Senior discounts and a $25 discount on repeat service
• White-glove care for floors, cabinetry, and appliances
Appliance ProCare is committed to restoring your freezer to factory-level performance with technical precision and professional care.
For reliable, brand-specific freezer repair in Portola Valley, contact the certified experts at Appliance ProCare.
You can order our services in the following cities in California
Belmont
Burlingame
Campbell
Cupertino
Emerald Hills
Fremont
Foster City
Highland
Hillsborough
Ladera
Los Altos
Los Gatos
Los Trancos Woods
Loyola
Menlo Park
Mountain View
Palo Alto
Portola Valley
Redwood City
San Mateo
Saratoga
San Carlos
Santa Clara
San Jose
Stanford
Sunnyvale
Woodside
Atherton









































