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$25 off for the second repair of large household appliances.
Does not apply to payment for diagnostic
A reliable hot water supply is a fundamental requirement for the comfort and hygiene of any Portola Valley home. Whether you utilize a high-efficiency tankless system or a large-capacity commercial-grade tank, water heater failures require immediate, expert intervention to prevent water damage and restore daily routines. Appliance ProCare provides authoritative, on-site water heater repair solutions. Our technicians are trained in the latest hydronic technologies and gas safety protocols, ensuring your system is restored to peak efficiency with the technical precision and professional care your estate deserves.

No matter the appliance, if it’s not working right — we’ll make it work again. We know what to do.
Troubleshooting failed heating elements, thermocouples, and pilot assemblies to restore heat.
Diagnosing heat exchanger blockages and electronic sensor faults in high-efficiency units.
Identifying and fixing faulty pressure relief valves and loose connections to prevent property damage.
Flushing systems and replacing anodes to eliminate "knocking" sounds and extend tank life.
We appreciate our clients and carefully treat the large household appliances we repair
Repair staff with many years of experience
In working with all popular brands of large household appliances
Only certified OEM parts
Special discounts on appliance repairs for seniors
Free diagnostics with repair
A free on-site visit if the estimate is approved
$25 discount for the second request
Warranty up to 3 months
Appliance ProCare understands that modern water heating systems are complex mechanical installations. We provide specialized technical support for the leading manufacturers found in Portola Valley homes. By using only certified OEM (Original Equipment Manufacturer) parts, we ensure your water heater operates safely and maintains its energy efficiency ratings.
We specialize in the high-tech engineering of tankless, on-demand water heating systems. Our technicians diagnose fan motor failures, heat exchanger scaling, ignition faults, and combustion issues. We restore consistent hot water delivery while preserving the advanced electronic modulation these systems rely on.
For Portola Valley homes requiring large volumes of hot water, we service high-capacity gas water heaters. Our repairs include gas control valves, venting systems, burner assemblies, and pilot components. We focus on safe combustion, stable operation, and reliable recovery times for the entire household.
Our team handles modern electric and hybrid heat pump systems with advanced efficiency technology. We repair heating elements, relay boards, sensors, and compressor components, ensuring consistent temperature output without overloading your home’s electrical infrastructure.
From standard residential tanks to heavy-duty systems, we provide comprehensive mechanical service. We address dip tube failures, T&P valve issues, sediment buildup, and internal corrosion to restore safety and dependable hot water supply.
Water heaters combine high pressure, extreme heat, and either combustible gas or high-voltage electricity. Improper repair can result in tank rupture, carbon monoxide exposure, or electrical hazards. High-efficiency and tankless units also rely on complex electronic controls that require brand-specific diagnostics. Professional service ensures all safety systems operate exactly as designed.
Our repair process prioritizes accuracy and safety. We identify the exact cause of failure—mechanical, electrical, or mineral-related—before replacing any components.
If hot water delivery is slow or inconsistent, we test the core heating components. For gas systems, we verify burner performance and manifold pressure. For electric units, we measure element resistance and electrical load to restore efficiency without unnecessary energy consumption.
Modern water heaters rely on sensors that monitor temperature, flow, and ignition. We test communication between sensors and control boards, resolving faults without resorting to premature unit replacement.
In Portola Valley, water heaters are often installed near finished spaces or custom cabinetry. Appliance ProCare follows strict safety protocols to prevent water damage, using professional leak detection and ensuring all plumbing connections are secured to factory standards.
We perform a comprehensive on-site diagnosis for a $90 Service Call Fee. If you approve the repair, this fee is fully credited toward the total cost. You receive a clear, upfront estimate outlining OEM parts and professional labor before any work begins.
Every water heater repair is completed using certified OEM parts and is backed by up to a 3-month warranty on parts and labor. Our technicians specialize in residential and high-efficiency systems and understand the urgency of hot water failures. We offer senior discounts and a $25 discount on repeat service requests. Appliance ProCare delivers reliable results, technical precision, and professional care you can trust in Portola Valley.
You can order our services in the following cities in California
Belmont
Burlingame
Campbell
Cupertino
Emerald Hills
Fremont
Foster City
Highland
Hillsborough
Ladera
Los Altos
Los Gatos
Los Trancos Woods
Loyola
Menlo Park
Mountain View
Palo Alto
Portola Valley
Redwood City
San Mateo
Saratoga
San Carlos
Santa Clara
San Jose
Stanford
Sunnyvale
Woodside
Atherton









































